Help needed to keep the same number plz

Taraneh82

HELP!

We are moving house today.. and we tried to move our BT line with us but BT is saying they cant.. what can we do to keep our old number in our new house?

Does anyone know?

PLEASE HELP

utilitybroker

Taraneh82 wrote:

HELP!

We are moving house today.. and we tried to move our BT line with us but BT is saying they cant.. what can we do to keep our old number in our new house?

Does anyone know?

PLEASE HELP

Are you moving within the same exchange area?

natjay_2

how far are you moving?

If you are moving to a property that is covered by a different telephone exchange, then I don’t think you can take your number with you

If you are staying within the same telephone exchange then it should not be a problem to keep your number

Heinz

natjay wrote:

If you are moving to a property that is covered by a different telephone exchange, then I don’t think you can take your number with you

Even then you used to be able to keep the number - if you were willing to pay for it.

IIRC, it was called an 'out of area exchange line' of 'out of area line'.

pricefighter

Heinz wrote:

Even then you used to be able to keep the number - if you were willing to pay for it.

IIRC, it was called an 'out of area exchange line' of 'out of area line'.

I believe that service was only available to Business Customers,and its no longer available to new ones.

See :
http://www.serviceview.bt.com/list/current/docs/Exch_Lines.boo/00051.htm

Heinz

Oh that brings back memories. AC15 signalling, £1000+ connection charges (and we paid 'em) ........

Taraneh82

Thanks everyone..

Well I am moving from NW7 to NW9 postcode.. its like 5 mins away from my old house..

Its hopefully solved now..

I contacted BT again and spoke to someone else and he said he would connect it to my new house in an hour. so I hope they will.. but the first lady I spoke to.. she said its not possible at all but you can pay £30 per month so we put a message on ur line so people can get ur new number!

Thanks for all your replies.. Ill keep you up to date...

clark1982

Taraneh82 wrote:

Thanks everyone..

Well I am moving from NW7 to NW9 postcode.. its like 5 mins away from my old house..

Its hopefully solved now..

I contacted BT again and spoke to someone else and he said he would connect it to my new house in an hour. so I hope they will.. but the first lady I spoke to.. she said its not possible at all but you can pay £30 per month so we put a message on ur line so people can get ur new number!

Thanks for all your replies.. Ill keep you up to date...

should be ok if your on the same exchange, if not then you will have no option but to take a new number. BT does provide a caller redirect service, so anyone calling your old number is advised of your new number. its £25 1 month or £30 for 3 months. out of area lines are no longer avil, and if they was it would have cost over £1000, to use tis method

rapido

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