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ICICI UK Bank - Problems logging into Internet site

I currently operate two browser applications, Microsoft Internet Explorer version 7 and Mozilla Firefox version 3. Unfortunately, neither of these allow me to access my new internet bank account with ICICI. Having queried this with them, with no success I might add, they tell me their site is only compatible with Internet Explorer version 5.5 and 6 and Mozilla Firefox version 1.5 only. Unfortunately, none of these versions are the current version which really surprises me for an internet bank!! What I currently experience is that when you try and hover over the login button on the home page, your cursor should change to a hand but, unfortunately, nothing happens at all which means you can't log into your account. What I am looking to find out is how many other users this is affecting as I assume it cannot be just me! If anyone has experienced this, have you managed to find a solution for it as I am not holding out much hope from the bank themselves!
:eek:

Comments

  • triplea35
    triplea35 Posts: 339 Forumite
    Part of the Furniture 100 Posts
    Hi, When you first hover over the Login it brings up 'Individual' & 'Corporate' to one side of Login and you must move your cursor over Individual and it will change to a hand and you can click onto the login page.
    HTH
  • Baldur
    Baldur Posts: 6,565 Forumite
    ....they tell me their site is only compatible with Internet Explorer version 5.5 and 6 and Mozilla Firefox version 1.5 only.
    Rubbish, I use Firefox 3.0.8 to log in to my ICICI accounts with no problems at all.
  • alastair_h
    alastair_h Posts: 548 Forumite
    Works fine with Firefox 3.0.6 as well.
    "Every Pounds A Prisoner "
    "Loyalty to the Best Interest Rate"

    :beer:
  • Thank you very much triplea35 for your very simple but extremely effective advise. It works! I feel very silly but am very glad I asked otherwise I may never have been able to use my bank. It is such a shame that the bank couldn't have told me the same thing as you!!
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