Sky TV and Crackly Phone

Wkdwill

Hi

Just wondering if anyone else has experienced this.

I had Sky+ and Multiroom installed yesterday and since they plugged them into the phone line my land line had gone crackly, ive unplugged the sky phone cables to check to see if it is them causing the problem and it is, as I have a clear sound down the phone when they aren't plugged in.

I know many people dont bother having the Sky cables plugged in but the engineers got very funny about it yesterday, as my tv is over 10 meters away from the phone socket, they were umming and arring about it.

Should I phone Sky? as they insist I have to have Sky connected to a phone line and if this is causing me phone issues then surely its a problem on there end.

asininity

Phone sky tell them if they dont fix it you'll cancel which I believe you can do up to 7 days after installation, or it might be 14.

Browntoa

if you have Sky Broadband as well have you made sure that there are Broadband filters on the phones sockets for all boxes abd phones ??