Return shipping for 3 month old item

Freddie_Snowbits

derrick wrote: »

The P&P should be borne by the retailer in all cases, the "reasonable time" in the quote from post #6, 2) (a).relates to the goods being replaced/repaired, 2), (b) relates to P&P, and this will be for as long as the goods are under warranty or up to 6 years re SoGA.

So, in the first instance if I had purchased the goods instore, I woukd ring up the store for a taxi to return the goods?

derrick

Freddie_Snowbits wrote: »

So, in the first instance if I had purchased the goods instore, I woukd ring up the store for a taxi to return the goods?

In some instances you could claim expenses!


DSR & SoGA have their own rules and are as stated.


Use the spellchecker!

stugib

Freddie_Snowbits wrote: »

So, in the first instance if I had purchased the goods instore, I woukd ring up the store for a taxi to return the goods?

I overheard a sales assistant in Debenhams last week tell a customer that company policy was that if it cost them over £2 in petrol to bring their faulty item back they would reimburse them.

derrick

phlogeston wrote: »

That must make it right then!

Well it was!