Hotpoint washerdryer help needed!!!!!

furrystomper

Hi i bought a washer/dryer last april and it has yet gone wrong again, this is the third time since october last year. Can i ask for a replacement or my money back? where do i stand legally? As ive had no help what so ever this morning from the traider, i really do not want it fixed just to go wrong again in a few months!
HELP ME PLEASE thanks

GT60

I belive if it is the same fault that is going wrong the answer is yes to replacement or money back.
http://www.consumerdirect.gov.uk/ dont for get to convert their phone no. using www.saynoto0870.com

dougk_2

When you say its gone wroong again, what is the problem and what were the previous problems.
I had a hotpoint washerdryer for 6 years , but every few months i had to take the back off and clear out the filter, it always seem to get blocked (often by plain fluff and pet hair)

furrystomper

it's flashing up saying F-13 which means its overheated, but before flasing this it trips my electric out! this will be the 3rd call out tomorrow for all the same problems! i'm not happy now and want a new machine not a repair for it to go wrong again in few weeks and me end up out of pocket!!!

shaggy

try posting in the Comsumer thread : http://forums.moneysavingexpert.com/showthread.html?t=108335

Some very helpful people there who I'm sure will give you sound advice ...