Switching!

Honest_Chris

Hi

I plan to switch to another provider to save a couple of hundred £££s. I'm currently looking at the simply switch site.

Do I need to call Scottish Power/Gas to cancel, or is this done when I go on the switching sites and sign up for something else?

Also, I am in credit with Scottish Power for something like £250. How do I get this back?

Thanks

Vestra

Your new supplier will contact your old one and when the final bill comes through they will refund the credit.

Plushchris

If you are paying by direct debit at the moment make sure you cancel that when the switch takes place as its only you that can cancel a DD

Honest_Chris

Thanks. Will make sure I cancel the existing DD.

Cheers

Vestra

Plushchris wrote: »

If you are paying by direct debit at the moment make sure you cancel that when the switch takes place as its only you that can cancel a DD

No the supplier will close DD after final payment/credit. If you close the DD you may be bumped onto a different tariff/lose your discount for the final bill.

Honest_Chris

Rian1988 wrote: »

No the supplier will close DD after final payment/credit. If you close the DD you may be bumped onto a different tariff/lose your discount for the final bill.

Ok. Thanks.

Premier_2

Plushchris wrote: »

If you are paying by direct debit at the moment make sure you cancel that when the switch takes place as its only you that can cancel a DD

The Originator (i.e. the supplier) should end the DD instuction when they collect their final payment for their final bill by using AUDDIS transaction code 19.

Whether they will or not is anyone's guess as not many people seem to fully understand the DD scheme properly. I do know that E.on correctly do this when they collect their payment on a final bill (or at least they did with me).

It's worth checking with your bank once all is paid to ensure the DDI is no longer active.

Plushchris

Premier wrote: »

The Originator (i.e. the supplier) should end the DD instuction when they collect their final payment for their final bill by using AUDDIS transaction code 19.

Whether they will or not is anyone's guess as not many people seem to fully understand the DD scheme properly. I do know that E.on correctly do this when they collect their payment on a final bill (or at least they did with me).

It's worth checking with your bank once all is paid to ensure the DDI is no longer active.

I've highlighted the reason why I always cancel the DD myself.

1carminestocky

I have to say I always cancel the DD once I've been issued with the final bill, that way the discount is still on it but I always pay it by cheque/debit card. Maybe a sign of paranoia but we all have our foibles/personality disorders, I suppose....