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Halifax Suck !!!!!

99p ebay transaction, clicked on wrong card. Halifax had customer meeting with me to review account...... did not tell me about the mistaken transaction now..... unrefundable £62.50 charge.

Welcome to Halifax Stoke on Trent, perhaps the main reason behind the recession !

I will be now following martins and the forums excellent advice in claiming this back, wish me luck.

Thanks for any help, I receive in advance.

Rufus, (Crying into tea... Stoke)

The kicker was the 99 p book was martins money saving tips !:money:

Comments

  • sporedude
    sporedude Posts: 1,563 Forumite
    How where they to know it was a mistaken transaction?
  • juliecallum
    juliecallum Posts: 146 Forumite
    Give them a call 08457203040, I just had had £175.00 refunded by a very nice gent, It was because my tax credits had been cancelled (temporarily) I was in hospital at the time and had no idea, all my D/D were paid and my wages wiped out, They were great refunding all charges........
  • oldagetraveller
    oldagetraveller Posts: 3,653 Forumite
    I once had dealings with Halifax in Longton only to produce identity documents for a cash isa. That episode turned into a widescreen epic of major proportions in spite of the correctly requested documents being produced!
    They were a bunch of bumbling illiteratti at that particular branch then - don't know about their other staff elsewhere though.
    However, if it's a one off then speak nicely to them and explain, you might be lucky?
  • RHemmings
    RHemmings Posts: 4,895 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    99p ebay transaction, clicked on wrong card. Halifax had customer meeting with me to review account...... did not tell me about the mistaken transaction now..... unrefundable £62.50 charge.

    Welcome to Halifax Stoke on Trent, perhaps the main reason behind the recession !

    I will be now following martins and the forums excellent advice in claiming this back, wish me luck.


    I wish you luck.
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