We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Anyone having problems with Auctiva ?

Anyone having problems getting Auctiva to download photos ? I have been trying all afternoon, but it keeps telling me that the Active X control hasn't been installed.

I use Auctiva all the time, and haven't changed anything. I only seem to have had this problem since they had their virus problems.
You're only young once, but you can be immature forever :D
«1

Comments

  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I often have days where Auctiva won't work at all. For the sake of my sanity I usually log out and leave it 24 hours and then just try again.

    I had the unable to download photos scenario one day about 2 weeks ago but it was fine the next day.

    I find Auctiva particularly prone to crashing, but I just keep going back and using it as it is so useful with the ability to schedule.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I got a a mail today to say that there will be some circuit maintenance today which means Auctiva will be down for 30 mins at some point today. Wonder if the two things are related ?
    You're only young once, but you can be immature forever :D
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Problems again at the moment, items listed with Auctiva are coming up with missing symbols and headers. I just noticed that when I was browsing and when I checked my own it shows the same.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I finally managed to list via Auctiva by going through Mozilla Firefox and not Internet Explorer.
    You're only young once, but you can be immature forever :D
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I finally managed to list via Auctiva by going through Mozilla Firefox and not Internet Explorer.

    :o Sorry I should have suggested that. I can't access Auctiva at all through IE.

    Photos and symbols on posted items appear to be OK again this morning. It may have affected bids last night though.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think I am getting to the stage of having had enough of Auctiva. Photos are back up, sort of, but now you can't set up any new auctions as it is impossible to add any description about your item, it just goes to a completely blank page.

    Hmm, think I may have to go back and give turbo lister another try.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • ANGSTDATA
    ANGSTDATA Posts: 411 Forumite
    Yes Im getting the " no description " description page as well - what a pity as I just gave my pc a bluddy good thump as well and stamped on the mouse !

    I will try later , calm thoughts . calm thoughts.................................
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    ANGSTDATA wrote: »
    Yes Im getting the " no description " description page as well - what a pity as I just gave my pc a bluddy good thump as well and stamped on the mouse !

    I will try later , calm thoughts . calm thoughts.................................

    :D I blamed my PC at first as well but then I noticed that the error seemed 'fatal' when I checked how the page was loading.

    It did come back a short while ago, but I had set aside a couple of hours to put up a huge pile of items and I don't have time to do it now.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sorry, mine seems to be working OK now :p

    I tried to revise some items earlier on Ebay and kept getting a blank page, so maybe there are system problems
    You're only young once, but you can be immature forever :D
  • ANGSTDATA
    ANGSTDATA Posts: 411 Forumite
    still not getting it to work properly today either ! - cant preview a listing and the decription is locked to HTML format - grrrrrr!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.