Sky Talk Price Increases from 8/4/2009

OldGreyFox

Connection fee for chargeable calls increases from 7p to 8p

Weekday peak rate calls to 01/02/03 numbers will increase from 4p a minute to 4.5 a minute.

Customers on Sky Talk Freetime will now have to pay to call customer service 0844 numbers during peak times,calls to customer service for FreeTime Customers will still be free during evening and weekends.

Worth noting that a 12 month minimum term now applies to New Sky Talk customers and to existing customers taking up Sky Talk Line Rental.

1carminestocky

Wouldn't that make their weekday peak rate calls more expensive than even rip-off BT? :eek:

Heinz

1carminestocky wrote: »

Wouldn't that make their weekday peak rate calls more expensive than even rip-off BT? :eek:

No, identical to BT - isn't that remarkable?

1carminestocky

It is indeed, lol.

billsavings

First they start charging for broadband,and now for some customer service calls , and they still charge a arm and a leg for 0845/0870 calls ,and no sign of them being included in inclusive minutes. Must be feeling the pinch.

1carminestocky

Their core market would surely be classed as a non-essential product in these recessionary times so I wouldn't be surprised if they are feeling the pinch. Even we are considering packing them in (and we have 2 Sky+s!) and opting for recordable freeview boxes.

billsavings

1carminestocky wrote: »

Their core market would surely be classed as a non-essential product in these recessionary times so I wouldn't be surprised if they are feeling the pinch. Even we are considering packing them in (and we have 2 Sky+s!) and opting for recordable freeview boxes.

Yes just to get SkyTalk you have to pay a minimum of £198 a year for Sky TV before you pay for line rental and calls.

speedyrite

Heinz wrote: »

No, identical to BT - isn't that remarkable?

Not totally remarkable given that Sky Talk runs over the BT network! Sky Talk line rental is still cheaper than BT.

speedyrite

billsavings wrote: »

Yes just to get SkyTalk you have to pay a minimum of £198 a year for Sky TV before you pay for line rental and calls.

Surely no-one would follow that route just to get Sky Talk though?

The way I see it is that Sky Talk and Sky Broadband is a cheaper optional benefit of being a Sky TV customer.

If I wasn't a Sky TV customer, I wouldn't consider getting Sky TV just to get Sky Talk and/or Sky Broadband!

1carminestocky

speedyrite wrote: »

Not totally remarkable given that Sky Talk runs over the BT network! Sky Talk line rental is still cheaper than BT.

To be honest, that's hardly a USP, is it? Who's line rental isn't cheaper than BT?

jhp

speedyrite wrote: »

Not totally remarkable given that Sky Talk runs over the BT network! Sky Talk line rental is still cheaper than BT.

Using that argument the price of chargeable calls to 0845/0870 should be the same then,but their not by a long chalk.

Also BT dont charge to call customer service.;)