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which bank call centre ...

does anyone know which bank (s) does not have call centre in asia ? i want to change bank but would prefer one that only has call centre in GB, (this is just because previously i have found the call operators sometimes have difficulty in understanding my accent and vice versa at times )
thank you

Comments

  • rb10
    rb10 Posts: 6,334 Forumite
    Halifax / Bank of Scotland is UK only.

    I'm fairly sure HSBC and Lloyds have call centres abroad.

    Not sure about others.
  • socrates
    socrates Posts: 2,889 Forumite
    First Direct is your BEST option by far
  • evenasus
    evenasus Posts: 11,870
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    I believe Nat West & Nationwide have UK only call centres.
    When ever I have rung Bradford & Bingley it's been in the UK.
    Same for Norwich & Peterborough and Coventry Building Societies.
  • MM46
    MM46 Posts: 56
    Part of the Furniture Combo Breaker
    Forumite
    Smile just has a UK call centre. They are very helpful.
  • Stuart_W
    Stuart_W Posts: 1,870
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    The Co-operative Bank are completely UK based, and always have been.
  • shrewsaver
    shrewsaver Posts: 155 Forumite
    I can definately say Lloyds TSB does not have a customer call centre anywher else but in the UK.
    Save £12K IN 2013 Member #217 £3654.88/£6,000 (60%)
    Shares: £273.36 (Bought £494.14) £220.78
    SIPP: £5,366.63 (Bought £5,429.44) £503
    S&S ISA: £11,560.70 (Bought £10,537.58) £1,023.12
  • 6022tivo
    6022tivo Posts: 825
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Forumite
    socrates wrote: »
    First Direct is your BEST option by far

    Call centre based in Wakefield for First Direct... I would rather speak to a Indian in Bangalore, easier to understand.
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