Confused about switching

boyse7en

Phone calls package and line rental is currently with talk Talk
Broadband is with AOL

Been looking at merging to one providor to save some money.

Talk Talk will only give me 512k Broadband until May, when it will 'upgrade' to 2Mb (currently I get just under 3mb) so thats a bit of a non-starter.

BT's package is about £15 per month dearer than teh AOL one (below), and you are stuck with an 18mnth contract so not really interested.

AOL do a decent package, but I have to have a BT line - does this mean that I must pay line rental to BT? If so, how do I go about getting the line back to BT from Talk Talk, without having to take out a contract with them?

Yours confusedly

Boyse7en

deklan99

"Talk Talk will only give me 512k Broadband until May, when it will 'upgrade' to 2Mb (currently I get just under 3mb) so thats a bit of a non-starter."
Assume that means TalkTalk will unbundle your exhange then, you would no longer be on BT Wholesale's network - http://www.samknows.com/broadband/search.php will see if that's the case.

"BT's package is about £15 per month dearer than teh AOL one (below), and you are stuck with an 18mnth contract so not really interested."

TalkTalk's contracts are18 months as well.

"AOL do a decent package, but I have to have a BT line - does this mean that I must pay line rental to BT? If so, how do I go about getting the line back to BT from Talk Talk, without having to take out a contract with them?"

A BT line just means you are on BT Wholesale's network, don't have to pay line rental to BT retail.

Depends what you are looking for, cheap or good. Two entirely different things.
http://www.thinkbroadband.com/news/3890-broadband-customer-ratings-2008.html as good a list as any, see what the samknows link gives for LLU operator presence for your exchange.

boyse7en

Looking for cheap - not sure what constitutes 'good'. Will one provider's broadband be faster than anothers? I thought it was down to the distance from exchange and line quality (live in rural Devon, so neither are good)

Customer service with AOL hasn't been an issue. I signed up with them about 10 years ago, and have only had to call them twice in that time.

Samknows shows:-

LLU operator presence What is this? AOL: Enabled as of 05/11/2007
O2 / Be: Not available
C&W / Bulldog: Not available
Edge Telecom: Not available
Entanet: Not available
Lumison: Not available
NewNet: Not available
Node4: Not available
Orange: Not available
Pipex: Not available
Sky / Easynet: Not available
Smallworld: Not available
TalkTalk (CPW): Enabled as of 29/10/2007
Tiscali: Enabled as of 09/12/2008
Tiscali TV: Not available
WB Internet: Not available
Zen Internet: Not available

A BT line just means you are on BT Wholesale's network, don't have to pay line rental to BT retail.

So if I've got a BT Master socket I should be OK?

Heinz

boyse7en wrote: »

So if I've got a BT Master socket I should be OK?

No. You must have a line which is NOT supplied via LLU (in your case, not Talk Talk or Tiscali). As you already have line rental with Talk Talk, that must still be supplied via WLR.

boyse7en

Heinz wrote: »

No. You must have a line which is NOT supplied via LLU (in your case, not Talk Talk or Tiscali). As you already have line rental with Talk Talk, that must still be supplied via WLR.

So, if my line rental is with Talk Talk, I don't have a BT line (I've never heard of WLR)

So how do I go about getting back to a BT line?