Moving Sky Digibox

North-East_Quine

I want to move my Sky Digibox to another room. It's currently in a downstair room and I want it shifted to another downstair room. I've phoned a company to ask how much and was told it would be £40 - that's just labour as I won't need any additional cables!

Does anyone know, if I cancel my Sky subscription and then re-order it in 3 months or so, will they re-install it in another room for me free of charge (under the free installation deal for new customers).

Any suggestions as to how I can move the box cost free would be appreciated.

italiastar

Does the cable need extending? whether it does or not, you should be able to do this yourself - go to an aerial shop and ask them - if they're not helpful ask again. This is easy - 100m of cable is about £20 and connectors about 50p each.

North-East_Quine

The cable doesn't need extending because I am moving the box nearer to the point that the Sky cable enters the house. The box is currently in my dining-room with a Magic Eye in the lounge - I want to swap this around. What about the interactive telephone point. Do I have to have it reconnected from my dining-room to my lounge?

socks_uk

Rather than pay £40 for someone to move the original box, have you thought of buying a 'video sender'. I was looking at one in ASDA tonight for £39.99.

You will obviously have to have another TV to watch it on but then you'll have 'sky' in two rooms rather than one. The 'sky' remotes can be bought off ebay quite cheaply too.

Jill

italiastar

Sorry I don't have sky, so forgot about the phone. As long as you connect it to a phone socket it should be OK - it's not a special socket is it? Where the cable enters the house, is there a connection box or does it go straight to the other room? If a connection box, just disconnect the cable and get a shorter length - that was if you change you mind you can put it back.

scheming_gypsy

it's just a normal phone plug so it just needs any old phone port. it'd be cheaper to just run a phone extension yourself if needed.

ChemicalBrother_2

How long have you had Sky for? Is it just the one box?

If it's just one box and you've had it over 12 months then you can unplug the phone connection. You have no obligation to keep it plugged in from that point.

If you've not had the box 12 months then you are supposed to keep the phone connection. But you can just as easily take it out as they do not check. If you have multiroom (more than one box) it's a different matter.

If you don't need it and you don't order PPV then I'd recommend taking it out.

As for the cancelling (i guess you're over 12 months then) they won't let an existing customer get a free install again and it might be difficult to persuade them that you're new! If you have a partner with a different surname it might be a go-er!

Back to the cable bit, if the cable comes in nearer to where your box is then you can always cut the cable and put a new connector on the end. Just make sure you unplug the box first as there's a small voltage running from your box up to the dish (not enough to hurt you but enough to ruin your box and the LNB on the end of the dish).

gavinp

If the cable runs past where you want to move the box to, it is just a case of disconnecting the digibox and cutting the cable, allowing some slack to connect the box up in it's new position.

The connector on the end of the cable is called a F connector and can be bought from Maplin for about a pound:

http://www.maplin.co.uk/module.aspx?TabID=1&criteria=f%20plug&ModuleNo=10447&doy=26m2

There is a good guide to preparing the end of the cable to screw the F plug onto here:

http://www.!!!!!!.uk/tech/fconn.htm

Thanks

Gavin