Cahoot Flexible Loan Agreement received - help!

blt

What is the dispute you have with them? Will they not come to an arrangement with you if you are struggling to pay?

lloydjones

Still not received anything regarding my terms and conditions of the loan. However, the have issued a default notice. Shoul I reply to this?

lloydjones

They have sent the terms and conditions. However, not specific to me or my account. Its just a general terms and conditions booklet (photocopied) from 2003. Is it valid? My loan was taken out in June 2002.

banyaman

I recently took my complaint over excessive interest and failure to recieve notification on changes of interest rate to the FOS, one year down the line, and with timely intervention from my new best friend Jessica Gorst-Williams a financial journalist with the telegraph newspaper, i was able to get a settlement from Santander for almost all the excess interest - over and above what the FOS determined was a reasonable rate.
J Williams