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Staples

michaelsutherland
Posts: 68 Forumite
Like a lot of you I registed with Staples as a first time customer, paid over £3 for a ruler and expected a surround sound system to arrive with it. However, you've guessed it, no surround system.
After a couple of emails to their customer services and a threat of reporting them to trading standards, I today got a phone call from them apologising for the error and saying that as they had no surround sound systmes left they would send me out a personal CD player instead. Result - the wife can now have 2 christmas presents this year (I think that is a record) although I haven't managed to get any free wrapping paper yet.
;D ;D ;D
After a couple of emails to their customer services and a threat of reporting them to trading standards, I today got a phone call from them apologising for the error and saying that as they had no surround sound systmes left they would send me out a personal CD player instead. Result - the wife can now have 2 christmas presents this year (I think that is a record) although I haven't managed to get any free wrapping paper yet.
;D ;D ;D
0
Comments
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Well, what can I say. sorry doesn't seem enough seeing as you don't have enough wrapping paper.0
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Im still waiting on them
Tils0 -
I'm sure she'll be very happy with the ruler!
;DMy views are irrelevant - censorship is alive & well!0 -
although I haven't managed to get any free wrapping paper yet.
;D ;D ;D
try registering on baileys website they sent me some lovely wrapping paper and a gift tag this week!! ;Dreach for the moon because even if you miss you will still be a star!0 -
i registered for a pencil (34p) they sent a pencil and a digi camera coz they were out of surround sound systems..somebody took em all!!! then i complained coz the camera was a bit poor so now i am waiting for the cd player as well!! then i might complain again! :Pif i had known then what i know now0
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Phoned them up today...said it had already been dispatched ages ago.
So I told them I havent recieved or the free gift.
They said they would send both. Interesting thing was he didnt say I wouldnt get the original free gift.
Tils0
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