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Great reasons for no returns...
gymfiend
Posts: 1,296 Forumite
I've seen some good ones in the past but chanced upon this one today:
"Returns will only be accepted for faulty items, due to high import charges paid by myself on each item."
How do they get away with it?
"Returns will only be accepted for faulty items, due to high import charges paid by myself on each item."
How do they get away with it? Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j
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Get away with what?
Paypal means that if the buyer is really unhappy then they'll get their money back anyway.
Only accepting faulty items sounds fair enough to me.This is my opinion. There are many others like it but this is mine:kisses2: Fiancee of the "lovely" DaveAshton :kisses2:I am a professional ebay seller. I work hard at my job, I love my job, if you think it's silly that's your problem not mine.
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I should've added...they're a business seller!Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j0
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sellers dont have to offer refunds and I dont either unless the item is faulty or not as describedWins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
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sellers dont have to offer refunds and I dont either unless the item is faulty or not as described
You do on fixed price items under distance selling regulations, legally have to offer a refund within 7 days, Ebay have made it 14. A few exemptions (underwear, made to measure items, etc), but not many..0 -
As a business seller you don't offer refunds?
I'm amazed, maybe I'm just overly nice Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j0 -
This is what ebay have to say on the subject (actually this is an interesting page to have bookmarked)
http://pages.ebay.co.uk/businesscentre/law-policies/returns.htmlI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I can't easily find a list of what is & isn't included in the list of items - any ideas?
The seller mentioned sells clothes, fairly sure these are supposed to be covered. It really put me off buying from them tbh, and looks pretty unprofessional. I wouldn't expect to buy from Topshop online and not be able to return, so if you want to run a business, albeit on eBay, I think you ought to accept returns.Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j0 -
I can't easily find a list of what is & isn't included in the list of items - any ideas?
The seller mentioned sells clothes, fairly sure these are supposed to be covered. It really put me off buying from them tbh, and looks pretty unprofessional. I wouldn't expect to buy from Topshop online and not be able to return, so if you want to run a business, albeit on eBay, I think you ought to accept returns.
Where do the Distance Selling Regulations apply?
The Distance Selling Regulations generally apply to sales to non-business buyers made by sellers acting in the course of a business, which have been made at a distance. In other words, where there is no face-to-face contact between the seller and the buyer before the contract is made. The Distance Selling Regulations usually cover sales made over the internet, including:- Buy It Now listings on eBay.co.uk
- Second Chance Offers on eBay.co.uk
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
"and do not apply to all types of items."
This is the bit I'm unclear on, what isn't included?Baby Boy arrived March 25th 2010 - 17 days late & 8lb 10oz :j0
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