Pls help with binatone phone

malima

I need all you clever people's help pls.
I have a binatone MA760 only had it for a few weeks,lost the instructions.
It is a triple handset and all 3 are flashing with "searching 1" right now,i can hear it ringing when someone phones,but i can't answer it whatever i press.
Hope someone can help.
Thank you

Heinz

That wording indicates the handset cannot communicate with or is not registered with the base station. As all 3 are doing the same, that indicates the base station is either not powered up or is defective.

Have you ever had the handsets working?

Binatone don't have a User Guide available online so your only option would appear to be to phone them on their Helpline. Amazingly, it appears to be a geographic number - 01325 304 473.

hammy_the_hammer

unfortunately no downloadable manual on binatones site

Scrounger

Try re-registering the handsets to the base station:

On the base station press and hold the handset locator button for about 3 seconds (until you hear two short beeps). This gives you 3 minutes to a register a new handset.
On the handset use the menu key until you get 'REGISTER' then press OK.
Select a base unit number that is NOT flashing.
Key in the PIN number (default 0000)
The handset should search for the new base unit and display a number, press OK.
Repeat for the other handsets.

If you are lucky, all should now work.

Scrounger

malima

THANK YOU guys,
Well Heinz the handsets worked before,since i got them,it just suddenly went in to this mode yesterday.
Scrounger,i have tried to re register them,but still no use.:(
But thank you for replying.

Heinz

I'm sorry to say that it's not looking good then.

I had an identical thing happen, about 3 months after I installed them, with my MIL's BT Studio 100 twin DECTs.

I found their Helpline number in the User Guide and, after being talked through a complete reset procedure (which wasn't in the UG), it was proved that the base station had failed.

Was yours new? Is it under guarantee?

onzey

malima

Have you tried switching off the mains power to the base station, waiting a few seconds and then switching back on?

Heinz

onzey wrote:

malima

Have you tried switching off the mains power to the base station, waiting a few seconds and then switching back on?

That was just what I was just going to suggest because, although Scrounger's suggested method above for re-registering the handsets is the way some of them work, I've just registered a 'foreign' handset to my own base station and the procedure is different.

It requires the base station to be turned off at the mains to automatically put it into handset registration mode (you then have 6 minutes to find the 'register' function in the handset's menu and enter the base station's PIN - normally 0000 - when prompted to do so).

I still favour the base station failure theory (sorry) but this is still worth a try.

Scrounger

Try this for resetting the system (from a Binatone MD750 manual):

Remove the batteries from the handset.

Press and hold the * (STAR) key while you replace the batteries - the display shows 'DEFAULT'.

Release the * (STAR) key and then press the 'OK' button - you should hear a confirmation tone from the handset and base unit, and 'SEARCH 1' will appear on the display for a few moments.

Hope this helps, Scrounger

malima

OHHH THANK YOU VERY MUCH!!!
I switched the machine off at the mains,and it worked.
Thank you every one so much,i thought i had to get a new phone.