Broken flask

billieboy_2

We bought a thermos flask from Asda in October. I've been using it to make yoghurt. Last week I decanted the yoghurt into a container and used a teaspoon in the flask to get some of the excess off the side and as the teaspoon just touched the side the glass exploded:eek: . My DH took it back to Asda and the SA said, as it was past 28 days, it couldn't be taken back (as a broken item) or replaced. I thought that if an item wasn't fit for purpose it could be returned and replaced or refunded but do you think that, as I had been using it for yoghurt and put a teaspoon in, that would be classed as not using it for what it was manufactured for IYSWIM? TIA.

Mark_Hewitt

I'd say it probably has been too long for you to claim it was defective.

billieboy_2

I've sent an e-mail to consumer direct to see what they say. Thanks.

McKneff

You said yourself that you had touched it with a spoon and it exploded, well it would, it is vacuumed in between the shells. The inner 'glass' part is really fragile and any contact with a hard object would break it. Its meant only to be touched by liquid. Really, for the sake of around a fiver i would just go and buy a new one and move on.

billieboy_2

anniehanlon wrote: »

You said yourself that you had touched it with a spoon and it exploded, well it would, it is vacuumed in between the shells. The inner 'glass' part is really fragile and any contact with a hard object would break it. Its meant only to be touched by liquid. Really, for the sake of around a fiver i would just go and buy a new one and move on.

Well I didn't know that so thank you. Now that I know that I shall move on and shall avoid touching the inner of a flask with anything other than liquid in the future.

di3004

Funny enough, we bought a large flask from Asda'a last week, it lasted just a few days.......my son fell over it......:o :eek: , he's okay, but inside the flask its totally shattered.....

billieboy_2

di3004 wrote: »

Funny enough, we bought a large flask from Asda'a last week, it lasted just a few days.......my son fell over it......:o :eek: , he's okay, but inside the flask its totally shattered.....

Yes, the last one we bought (from Asda again lol) broke when it fell off a trolley (no surprise). Not having much luck with them. Think I'll stick to using the half litre one which we've had for years.

PS Glad your son is okay.

deanos

I would get a stainless steel one as a replacement they dont have glass inside so are really tough

billieboy_2

deanos wrote: »

I would get a stainless steel one as a replacement they dont have glass inside so are really tough

Yes we've had them in the past but they have cups which get manky after a while, the stainless steel outer separates from the plastic inner. That's why we went for an old fashioned Thermos flask.;)

di3004

billieboy wrote: »

Yes, the last one we bought (from Asda again lol) broke when it fell off a trolley (no surprise). Not having much luck with them. Think I'll stick to using the half litre one which we've had for years.

PS Glad your son is okay.

Awe thank you.:A .

Oh dear......sorry to hear of your other flask as well.......if its the same one like we bought, like bluish colour large one, I don't think it takes much for them to shatter, but yeah good idea, stick to the half litre one........:D X