HalifaX pet insurance - second pet query

Loopylou82

My policy is £139.64 for the year, and covers £6000 per year, with a £50 excess (no % on top). It's the Halifax Pet Insurance Extra.

I am going to chase them tomorrow - I selected on the website for a Callback but suprise suprise no call so far.

It's definitely misleading anyway - surely they should ask on the original form "do you want to insure a second cat?" - especially if you have already said you have a second cat to insure. GRRRRR!!!!! Instead you're left hanging and not knowing whether or not the 2nd cat is insured...will update you on how I go!

Bromley86

You've definitely only insured one cat. You need to do exactly the same for Cat2.

The question was asked so you'd get the 10% on the first policy. For example, if I do a test quote for a young cat and answer "Yes" (i.e. that I have, or will have, insured another cat with Halifax), I get £95.24 quoted for Cat1. If I did the quote for Cat2, I'd get the same figure, so I'd owe them £190/yr.

If I answer "No" to that question and just get a quote for Cat1, my premium increases to £104.24.