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Broken Toilet in Champagne - Ins will Match!

Hubby took a chip out of the toilet trying to get old seat off. :eek:

When I phoned ins last year they said we were not covered - so put chip back in a sealed with Duck tape. Renewal notice came in so asked to upgrade to acidental for Buildings and asked CS to go over what was inclded in existing policy - turns out we were covered all along!!!! :mad: :mad:

Been living with a black taped toilet for 6 months for nothing..

The contractor came out on Friday and took away the chip so that he can get a match for my suite -

We hd been intending to replace suite in the spring due to the damage with a white suite, but looks like ins will give us new toilet in Champagne

Any Comments or hints!!
No Longer addicted to Boots! - Well not today anyway!! :blushing:

Officially Mortgage free 31/07/2017 , 12 years early :j

Comments

  • robowen
    robowen Posts: 3,042 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Maybe the plumber could do you a favour and not be able to match the colour ;)
    You'd get the whole suite replaced ;)
    If only everything in life was as reliable...AS ME !!
    robowen 5/6/2005©

    ''Never take an idiot anywhere with you. You'll always find one when you get there.''
  • amanda40
    amanda40 Posts: 1,218 Forumite
    That is what I thought - but policy has a clause that states they will only replace broken item......... They have allocated the contractor - hopefully they can't match and just get a white toilet and replace sink and bath ourselves....
    No Longer addicted to Boots! - Well not today anyway!! :blushing:

    Officially Mortgage free 31/07/2017 , 12 years early :j
  • robowen
    robowen Posts: 3,042 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you get stuck....Try these people

    rob :D


    edit - would of beat yah grumbler had I not shortened my link :rotfl:
    If only everything in life was as reliable...AS ME !!
    robowen 5/6/2005©

    ''Never take an idiot anywhere with you. You'll always find one when you get there.''
  • amanda40
    amanda40 Posts: 1,218 Forumite
    Thanks for that - I thought my suite was awful but some onthat site really take the biscuit!!!!!
    No Longer addicted to Boots! - Well not today anyway!! :blushing:

    Officially Mortgage free 31/07/2017 , 12 years early :j
  • rev229
    rev229 Posts: 1,045 Forumite
    Part of the Furniture 500 Posts PPI Party Pooper Mortgage-free Glee!
    Contact the contrator and ask him to replace it with a white toilet it should not make any differance to him or the insurers. Champagne bits are still easy to obtain saw one suite in dophines bathrooms last week perhaps coloured suites are on there way back!
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