electric meter broken?

x-stitch

Hi,

Had our electric meter read Feb 23rd. I generally make a note of the reading so I can check it against the statement when it arrives. As far as I can tell the meter reading hasn't moved since then, over two weeks ago. Probably a daft question but is it stuck, broke, whatever?

If it is faulty, is my first contact point our energy supplier?

Thanks,

x

Premier_2

Yes, if it is faulty you should contact your energy supplier who will arrange for a replacement to be fitted - free of charge of course.

You may find your last and next bills will be based on estimates as a result of the faulty meter.

x-stitch

Had a statement today so hope they'll estimate from last reading. It's an old style meter but no idea how old as only moved here two years ago.

x-stitch

Rang them last night, earliest it can be checked is March 27th. Hope the engineer does bring a replacement meter with him. And, yes, they'll estimate usage between now and then - not much else they can do really. Good thing I noticed it when I did.