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Offered refund from Monument then debt sold on!!!

Hi all!

Monument sent a letter offering a refund of their payment break plan charges for £1200, I wrote back special delivery on 17th February to accept.

OH received two letters at MUM's HOUSE :mad: one from Monument to say debt been sold on to Lovell's on 27th February and one from Lovell's to say we now own the debt. Thing is the debt stands pre-refund amount :confused:

Has this happened to others claiming back ppi? The creditor passing the debt on before paying out? :confused:

many thanks
DMP support thread member 211 :cool:
I'm only here to get some medals......honest! :D

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hi all!

    Monument sent a letter offering a refund of their payment break plan charges for £1200, I wrote back special delivery on 17th February to accept.

    OH received two letters at MUM's HOUSE :mad: one from Monument to say debt been sold on to Lovell's on 27th February and one from Lovell's to say we now own the debt. Thing is the debt stands pre-refund amount :confused:

    Has this happened to others claiming back ppi? The creditor passing the debt on before paying out? :confused:

    many thanks


    Hiya Toffee Penny

    I think something is not right about this and like what amersal said on the above thread, they may have got their wires crossed here.......

    Thought I would bump this thread up for you the same time hun, for other posters to see, in case they have been in this situation.

    I do hope this resolves soon, good luck hun.:A ;) X
    The one and only "Dizzy Di" :D
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