Capital One Ppi

tiggerthetiger

I don't know if anyone can help me but I have just received a letter back from Capital One about the PPI. I ticked the box on the original form that I filled in to have PPI to get the card. They say because of this I am not entitled to anything but I have defaulted on all my payments and they are in the hands of Debtline, who have been very good and they have been sending an agreed amount to Capital One for over a year now. The problem is that I have only recently noticed that when Debtline was sending the money to them HALF of the payment was going out to pay the PPI. Surely this cannot be right. I have cancelled the PPI now but all those months they were still taking it knowing that I had defaulted. Can anyone help

di3004

tiggerthetiger wrote: »

I don't know if anyone can help me but I have just received a letter back from Capital One about the PPI. I ticked the box on the original form that I filled in to have PPI to get the card. They say because of this I am not entitled to anything but I have defaulted on all my payments and they are in the hands of Debtline, who have been very good and they have been sending an agreed amount to Capital One for over a year now. The problem is that I have only recently noticed that when Debtline was sending the money to them HALF of the payment was going out to pay the PPI. Surely this cannot be right. I have cancelled the PPI now but all those months they were still taking it knowing that I had defaulted. Can anyone help

I would complain on this hun, ask them what is going on here.

It does not matter if you signed the agreement for PPI or not, you had a reason then to believe you had to, so keep on at them, write back and complain on this.
Good luck.;)

sacbaby37

Evening all, i just thought i would let you all know how i was getting on, with cap one i was offered 50% of my ppi back, i refused and asked for 100% and i recieved a letter back offering me all my money back :j. I wrote to barclays again and asked them to look into my complaint again and i just recieved a letter yesterday saying they are looking into it and will get in touch shortly:rolleyes: , Studio after just one letter have offered all my payments back, sky still waiting to hear, and the same with littlwoods and so all in all no bad eh. How is everyone all ok i hope, havnt had a chance to read through all the threads yet. Sarah.

di3004

sacbaby37 wrote: »

Evening all, i just thought i would let you all know how i was getting on, with cap one i was offered 50% of my ppi back, i refused and asked for 100% and i recieved a letter back offering me all my money back :j. I wrote to barclays again and asked them to look into my complaint again and i just recieved a letter yesterday saying they are looking into it and will get in touch shortly:rolleyes: , Studio after just one letter have offered all my payments back, sky still waiting to hear, and the same with littlwoods and so all in all no bad eh. How is everyone all ok i hope, havnt had a chance to read through all the threads yet. Sarah.

Hiya Sarah

Well done to you hunni :T :beer: :T :beer: , this is amazing, absolutely fantastic news......:T .

Hope your okay hun, not too bad with me now thanks, getting there .

Good luck with the others.:A

Di
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tiggerthetiger

di3004 wrote: »

I would complain on this hun, ask them what is going on here.

It does not matter if you signed the agreement for PPI or not, you had a reason then to believe you had to, so keep on at them, write back and complain on this.
Good luck.;)

Sorry if this goes into the wrong place I am new to this but I would like to say thanks for the info. I have just typed out my second letter from the template and I am going to post it first thing in the morning recorded delivery!! I will let everyone know how I have done. I have sent other letters out to Alliance and Leicester and Nat West but so far they have not replied!! They only have 2 more weeks and they will be getting a second letter too!!

di3004

tiggerthetiger wrote: »

Sorry if this goes into the wrong place I am new to this but I would like to say thanks for the info. I have just typed out my second letter from the template and I am going to post it first thing in the morning recorded delivery!! I will let everyone know how I have done. I have sent other letters out to Alliance and Leicester and Nat West but so far they have not replied!! They only have 2 more weeks and they will be getting a second letter too!!

That's okay hun, you post where you want to, its still a PPI thread......:D , I want to wish you luck hun and yes please do keep us posted, hope its a good outcome, keep your chin up though, we will help you fight all the way, with everything we can think of.:T

Good luck
Di
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