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Credit Card Cheque Fees?

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Becles
Becles Posts: 13,184 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
A friend had the balance to pay for an expensive holiday. She was advised by the holiday company that there is a 2% charge for paying by card, so they would charge her an extra £40 to process it. My friend asked if there was a way to avoid the charge and she was advised to send a cheque instead. She sent payment by Sky Card cheque.

She was quite upset when she got the credit card statement to realise that she had been charged £52 processing fee for the cheque. This took her over her credit limit, so they charged her a further £25. She realises there must have been T&C's with the cheques, but she never noticed them.

It's turned out to be a really expensive mistake now :( Is this sort of fee normal for a credit card cheque? I've never used them myself, so don't have any T&C's to hand.
Here I go again on my own....

Comments

  • Bokken_2
    Bokken_2 Posts: 657 Forumite
    Yes normally 2% max £50
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Must have been about 3% and no max in this case :(

    So frustrating when she was advised to pay this way by the travel company to avoid their charge.
    Here I go again on my own....
  • Becles wrote:
    Must have been about 3% and no max in this case :(

    So frustrating when she was advised to pay this way by the travel company to avoid their charge.
    I think when the travel company said a cheque they meant an ordinary bank account one - most retailers are not massively aware of credit card cheques.

    Despite this costing her more than she had hoped, she will be covered by the provisions of the consumer credit act and any additional insurance which the card provider offers. So if the travel company goes bust, she will be able to pursue the card company.

    Trust she has a good holiday after all that.

    DTGC
    So many glitches, so little time...
  • I think when the travel company said a cheque they meant an ordinary bank account one - most retailers are not massively aware of credit card cheques.

    Despite this costing her more than she had hoped, she will be covered by the provisions of the consumer credit act and any additional insurance which the card provider offers. So if the travel company goes bust, she will be able to pursue the card company.

    Trust she has a good holiday after all that.

    DTGC


    Really? I'm not too sure about the additional coverage - how does that work with a CCC and the CCA? I thought it would be down to what ever policy was adopted by the bank/credit card company, as CCC usage rules/obligations are different from credit card. BECLES - I would ask your friend to confirm this with their credit card provider, just in case....
  • You do NOT get cover under the Consumer Credit Act when using a cheque even if it is a cheque drawn on a credit card account.
  • Thanks Ejones.... not just me then!
  • merch
    merch Posts: 141 Forumite
    Fee for SkyCard cheques is 2.95% uncapped. Also, interest accrues from date of transaction i.e. no interest free period
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks.

    It's a big national holiday company, so I don't think she'll need the protection, but I'll tell her anyway.
    Here I go again on my own....
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