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vivaladiva - online shoe store scam site avoid

ordered shoes, they do it on account, ones they sent were far too small, i returned over a month ago using their return procedure and still they keep billing me and wont respond. scam site AVOId
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Comments

  • JenC
    JenC Posts: 189 Forumite
    Part of the Furniture Combo Breaker
    Vivaladiva aren't a scam site in the slighest. Have you phoned customer services to see if they received your return?
  • nottslass_2
    nottslass_2 Posts: 1,765 Forumite
    JenC wrote: »
    Vivaladiva aren't a scam site in the slighest. Have you phoned customer services to see if they received your return?

    Couldn't agree more,I've had loads of stuff from vivaladiva.

    Have you got proof of your return ?
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've had stuff from them too, without any problems.
  • missymugwump
    missymugwump Posts: 1,171 Forumite
    Hmmm me too

    I once complained bitterly to a sales rep on phone about uncredited returns
    Only to find the items were from my Kays catalogue and I had rung the wrong club book

    I felt I right tit
    "Very funny, Scotty. Now beam down my clothes." :cool:


    All truth goes through three stages. First, it is ridiculed. Then, it is violently opposed. Finally, it is accepted as self-evident.
  • Mrs_Ryan
    Mrs_Ryan Posts: 11,841 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've had loads of stuff from them as well - they arent a scam site.

    They probably havent received the return.
    *The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.20
  • so2006
    so2006 Posts: 638 Forumite
    I felt I right tit

    :rotfl: God i would of got so embarased and not been able to even ring kays either!
  • missymugwump
    missymugwump Posts: 1,171 Forumite
    My self righteous indignation subsided quick sharp :rotfl:
    "Very funny, Scotty. Now beam down my clothes." :cool:


    All truth goes through three stages. First, it is ridiculed. Then, it is violently opposed. Finally, it is accepted as self-evident.
  • soolin
    soolin Posts: 74,964 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    This reminds me of something my MIL did. She had a credit card which I arranged so she could buy some furniture 'safely' and she needed to pay it off in full. The credit card was via an offshoot of a bank, so the bank name wasn't on it but it was payable at Royal bank of Scotland so she marched in and tried to pay off her balance and was refused.

    She insisted that she had been told they must accept it and refused to eave until they accepted the payment, they kept saying they couldn't as it was nothing to do with them. She insisted on getting the manager, she took all their names and said she was making a formal complaint and in the end they agreed to take it as a one off event but told ehr to recheck her info. Came out the bank and only then realised she wasn't in the RBS after all!
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • jopwo_87
    jopwo_87 Posts: 327 Forumite
    Yep, iv used these before and they are fine
    Thinking it over...:o
  • Caroline73_2
    Caroline73_2 Posts: 2,654 Forumite
    I've bought from viva la diva without problems.
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