Ripped off buying footie tickets online...anything I can do?

lauripops

Hi

I purchased some tickets from official-tickets.net in January, the transaction was easy, friends of mine have purchased from them no problems at all.

However.....tickets never arrived, and a woman called me this morning to say they had been let down by their suppliers and they have no tickets to send me. 2 days before the game!!!! :mad:

She promised me a refund, but nothing has gone through yet. The website is down, the phone lines cut and I am worried!!! Paid by debit card, I dont have a credit card.

Is there any way I can get my money back?

Please help

dacouch

Which website is it?

lauripops

dacouch wrote: »

Which website is it?

Its official-tickets.net

System

Have you read this?

http://www.ripoffreport.com/reports/0/392/RipOff0392349.htm

lauripops

Summer01 wrote: »

Have you read this?

http://www.ripoffreport.com/reports/0/392/RipOff0392349.htm

Yes I have read that before. We had no problems with the initial transaction. They havent taken any extra money or anything, and as I said before, friends of mine have purchased tickets from them before with no problem whatsoever.

The one thing that does perplex me though, if they really were 'ripping me off' why would they have called to tell me the tickets were not coming. Surely they just would have not bothered? Doesnt make sense....

savemoney

Maybe to put you off claiming. If you paid by Visa debit you have 120 days to claim. Of you paid by credit the credit card company is jointly liable for the debt above £100

lauripops

savemoney wrote: »

Maybe to put you off claiming. If you paid by Visa debit you have 120 days to claim. Of you paid by credit the credit card company is jointly liable for the debt above £100

Probably a stupid question, but claim with who? my bank?

Thankyou for the reply

savemoney

Yes http://whatconsumer.co.uk/visa-debit-chargeback/

http://news.bbc.co.uk/1/hi/programmes/working_lunch/7347146.stm

lauripops

savemoney wrote: »

Yes http://whatconsumer.co.uk/visa-debit-chargeback/

http://news.bbc.co.uk/1/hi/programmes/working_lunch/7347146.stm

Perfect, didnt even know that existed!

Thankyou very much!

dacouch

It does not look good, the site closing and the telephones down, have you tried the other international telephone numbers?

They have other sites that are still up...

http://www.roland-garrostickets.com/

http://www.official-sixnations-tickets.com/prodList.asp?idcategory=44&curPage=2&sortField=ddate

The above has this london tele number 0207 043 1195 try that number

http://www.euroleague-tickets.com/prodList.asp?idCategory=25

http://www.official-wimbledon-tickets.com/

I can't find Official Ticket on companies house so am not sure if they are a UK company, I suspect not.

Your best bet is trying the charge back.

P.S They probably got "Let down by their supplier" as they had not paid them and its all lead to them going tits up.