Wanadoo wouldn't haggle

gagglesdad

Okay, so heres the dice;;;

:money: i get on the dog and bone to Wanadoo about my parents option 1 broadband package. Actually, let me go back to the beginning where it began, I calls up NTL and get my 10mb internet for £17.49 a month for 12 months (not bad eh martin?) . So i said i would be able to get my parents a better deal using similar tactics with wanadoo. No dice: wanadoo would not budge a penny, they are currently paying £17.99 a month for 1mb (too far from exchange for any faster), so my mom says shes gona stay with wanadoo for a while then cancel it because she doesnt use it much anyway and go back to dial up...

anybody here have any luck with wanadoo? have they got a retentions dept? also anybody got the 4-11 on cheapest dial up provider?

:beer: cheers

Gag'sDad

mrJ_5

your mum could always migrate the wanadoo service to a different cheaper provider, and save money that way. for example, my current ISP (zazizam) offers the same limits that wanadoo offers (upto 2mb, 2GB usage), but for £13.99 a month... or £11.99 with their phone option - seems to be a good moneysaver to me, and I am happy with it for one thing, and so are my friends and family

helen21_2

gagglesdad wrote:

Okay, so heres the dice;;;

:money: i get on the dog and bone to Wanadoo about my parents option 1 broadband package. Actually, let me go back to the beginning where it began, I calls up NTL and get my 10mb internet for £17.49 a month for 12 months (not bad eh martin?) . So i said i would be able to get my parents a better deal using similar tactics with wanadoo. No dice: wanadoo would not budge a penny, they are currently paying £17.99 a month for 1mb (too far from exchange for any faster), so my mom says shes gona stay with wanadoo for a while then cancel it because she doesnt use it much anyway and go back to dial up...

anybody here have any luck with wanadoo? have they got a retentions dept? also anybody got the 4-11 on cheapest dial up provider?

:beer: cheers

Gag'sDad

Phone up wanadoo and ask for a migration number, i phones and had no joy, then i was told to phone and ask for migration number, which i did and was put throught to some bloke who asked why i was leaving and i said you are offering new customers up to 8 meg for £14-99 whilst im paying £17-99 for 1 meg, he offered me £14-99 with 2 meg and no further contract

gagglesdad

will do Helen21. Whats the migration number for out of interest?

helen21_2

gagglesdad wrote:

will do Helen21. Whats the migration number for out of interest?

To migrate



Its some kind of number you need to go over to another provider

Fleur_2

I just called Wanadoo for a MAC code, got put through to customer care where they informed me that I was out of contract, had ben with them quite a while (aout 2 years) and they value my custom yada yada yada. I told them I was going to go to Pipex cos of their 2 mb, 2 month free 14.99 deal. Wanadoo have given me a free 2 mb upgrade, 1 month free, 6 months at £14.99 and have said that they have new tarrifs coming up from next month and that because I am out of contract, if I see a tarrif I want to move to with them, I can give them a call and they'll get it sorted.

Try just calling and saying to customer service you want the mac code, thy will put you straight through to customer care.

peterg1965

Fleur......I did EXACTLY the same thing with Wanadoo... 1 month free and 5 months @ 14.99 and no new contract - i have been with them for 2.5 years and was wanting a MAC to go to Madasafish........

pottersfolly

I posted this a couple of weeks ago - I phoned wanadoo and said I was changing to Tiscali because they were cheaper - the reduced my price to £14.99 straight away for 6 months and said I could reveiw it after the 6 months were up.