insurance claims - contractor level of service?

Ms_Scrooge

I've had to have the kitchen floor removed down to oversite level and a new kitchen put in. I am not at all happy with the service. The contractors caused more damage than the original flood. All this has yet to be addressed. The fault lies with the loss adjusters, communication with them is very diffficult and time consuming. We had a cheque for most of the new kitchen but are still waiting for other expenses.....this is now 2 1/2 years on. 'Which' legal advice service have been very helpful...you have to pay but it is very reasonable

Humphreys25

We are wanting to extend our property.

One builder who quoted is a memeber of the Federation of Master Builders who have a warranty/bond that can be taken out agains their members. This is an insurance (the premium being a percentage of the cost of the proposed works) against structural defects and the builder becoming insolvent - an important point in today's economic climate.

Another, very reputable builder (we have done our homework) is not a member of this organisation and therefore we cannot take out the FMB insurance cover. This builder has been selected to undertake the work.

My question - where can I find a warranty/bond similar to the FMB to take out on the builder/new building works?

I have spent hours searching on the internet and made many calls. Does anyone have experience of this situation or any advice they can offer?

Thank you

latecomer

no idea but you'd be better to post this as a new thread rather than tagging onto an old one.

Good luck.

Debt_Free_Chick

I'm sceptical about this type of insurance cover.

If there are structural defects, then they should be rectified at no expense to you, anyway.

If the builder goes bankrupt, how does this affect you? Of course, you would not have paid "in advance" would you