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Very un-helpful estate agents

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Comments

  • m_13
    m_13 Posts: 990 Forumite
    I've been to a viewing where we knocked and knocked and eventually a woman who looked like she had just woken up stuck her head out of an upstairs windows and said she'd be down in a minute. After about 10 minutes she appeared in a dressing gown and slippers and vaguely showed us around the property, opening curtains as she went. The place was filthy and in the bedrooms there were people sleeping and groaning when light was let in the room. She apologised and said it had been a heavy night and when we got to the kitchen we could see it had! I don't think I've ever seen so many empty bottles and cans.

    I don't blame the EA at all but having watched the programme 'Ditch the Agent' this week on BBC1 my feeling is that the majority of the homes on the programme would have sold before now had the vendors done now when they had the agents. I think EAs don't want to offend people but I can't believe how some homes are presented!
  • chickmug
    chickmug Posts: 3,279 Forumite
    m_13 wrote: »
    I don't blame the EA at all but having watched the programme 'Ditch the Agent' this week on BBC1 my feeling is that the majority of the homes on the programme would have sold before now had the vendors done now when they had the agents. I think EAs don't want to offend people but I can't believe how some homes are presented!

    Don't tell any of my old clients but where houses were really bad we warned those that wanted to view and 'up front'.

    The worst of all time was viewed many times as it was good location and well priced but the one viewer feedback I will never forget. " Yes it was as you said and so bad I have a brilliant idea for it" I asked "what" and the veiwers said "Bulldoze it to the ground and start again but not for me"!
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    chickmug wrote: »
    Even worse and a rarity is when the sellers have agreed to the viewing, see the sun out on the day of the viewing and decied to go out and not tell anyone they will not be there. One case that sticks in my mind is a special trip to view incurring a several hundred mile round trip.
    This is one example but similar ocurred now and again but interesting that the EA always initially gets the blame.

    Rule No. 1 would seem to be -
    "Never take any listing more than 30 miles away from home or office"

    Rule No. 2 would seem to be -
    "If rule 1 has been broken, ensure that, as the selling EA, you have secured a set of keys from the owner"

    2 cents' worth...
  • before_hollywood
    before_hollywood Posts: 20,686 Forumite
    If you are genuinely interested in this property and are able to buy now then take the viewing appointment that they offer.

    The problem with reposession properties is that agents are, more often than not, inundated with people that want to view and for business reasons a block viewing may be the only way that they can meet demand for viewings.

    I've lost count over the years where buyers are 'desperate' to view but not willing to put themselves out to attend a viewing
    what about my situation- i work 5 days a week and am off sunday and monday. i am a ftb and have told every agent i deal with this and if i turn up to a viewing with my parents then dont be surprised. the two main agents that deal with repo's wont do sunday viewings, i'm preparing to make an offer on a house- guess what it was a sunday viewing :rotfl:
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • before_hollywood
    before_hollywood Posts: 20,686 Forumite
    m_13 wrote: »
    I've been to a viewing where we knocked and knocked and eventually a woman who looked like she had just woken up stuck her head out of an upstairs windows and said she'd be down in a minute. After about 10 minutes she appeared in a dressing gown and slippers and vaguely showed us around the property, opening curtains as she went. The place was filthy and in the bedrooms there were people sleeping and groaning when light was let in the room. She apologised and said it had been a heavy night and when we got to the kitchen we could see it had! I don't think I've ever seen so many empty bottles and cans.

    I don't blame the EA at all but having watched the programme 'Ditch the Agent' this week on BBC1 my feeling is that the majority of the homes on the programme would have sold before now had the vendors done now when they had the agents. I think EAs don't want to offend people but I can't believe how some homes are presented!
    my first viewing was 3 years ago, i saw a house i wanted to buy and went to view as pre arranged with the agent.
    knocked on, no answer, tried again, no answer- phoned up the office and had a go at them because i had lost earnings from my time being wasted, the vendor claimed the local office hadnt told them about the viewing, but my town's office said they had passed it on :rolleyes:

    rumour has it someone bought it, a year later and its back on the market now :rotfl:
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • chickmug
    chickmug Posts: 3,279 Forumite
    googler wrote: »
    Rule No. 1 would seem to be -
    "Never take any listing more than 30 miles away from home or office"

    Rule No. 2 would seem to be -
    "If rule 1 has been broken, ensure that, as the selling EA, you have secured a set of keys from the owner"

    2 cents' worth...

    Because of the sections of the market I was in I took on places further away than a typical agent. And these were on a NO accompanied viewing basis.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
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