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Lotion in set gave me a horrendous burning rash- rights??
lynzpower
Posts: 25,311 Forumite
Hiya all
I got a lovely Sanctuary set for Xmas with smellies in , Ive used the shower gels etc with no problem, but used the body lotion the other day and I got the WORST burning rash Ive ever had in my life! My whole arm swelled a bit and became v blotchy and tight to the touch ( went quite shiny in places where the skin was stretching over the swelling ) The pain was awful, and had to cool it with cold compress all night.
I know its from boots, but I dont have the recipt or anytihng as it was a gift- does anyone know what my rights are? I just want to really put a stop to them selling it in case others - especially kids :eek: got hold of it.
I dont have particularly sensitive skin or anything -I just use whatever toiletries come my way, generally with no probs
Advice please!
I got a lovely Sanctuary set for Xmas with smellies in , Ive used the shower gels etc with no problem, but used the body lotion the other day and I got the WORST burning rash Ive ever had in my life! My whole arm swelled a bit and became v blotchy and tight to the touch ( went quite shiny in places where the skin was stretching over the swelling ) The pain was awful, and had to cool it with cold compress all night.
I know its from boots, but I dont have the recipt or anytihng as it was a gift- does anyone know what my rights are? I just want to really put a stop to them selling it in case others - especially kids :eek: got hold of it.
I dont have particularly sensitive skin or anything -I just use whatever toiletries come my way, generally with no probs
Advice please!
:beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
Theres no dollar sign on piece of mind
This Ive come to know...
So if you agree have a drink with me, raise your glasses for a toast :beer:
Theres no dollar sign on piece of mind
This Ive come to know...
So if you agree have a drink with me, raise your glasses for a toast :beer:
0
Comments
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I don't know who makes Sanctuary but you may be best contacting the manufacturer directly rather than go through Boots. Call them first and if you have no luck, write to them. They might be able to identify the batch by the barcode on the bottle - maybe it was faulty?0
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I don't have sensitive skin but I also had a burning sensation fro the sanctuary oil. I had to wash it off immediately.de do-do-do, de dar-dar-dar
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Doh, in really tiny writing in the back there is a customer care line :rolleyes:
I suppose I should really phone them :rotfl::beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
Theres no dollar sign on piece of mind
This Ive come to know...
So if you agree have a drink with me, raise your glasses for a toast :beer:0 -
aurora_borealis wrote: »I don't have sensitive skin but I also had a burning sensation fro the sanctuary oil. I had to wash it off immediately.
Really!
Did you do anything about this AB?
Its weird isnt it, if youve had it youll know what its like it really felt terrible
:beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
Theres no dollar sign on piece of mind
This Ive come to know...
So if you agree have a drink with me, raise your glasses for a toast :beer:0 -
Really!
Did you do anything about this AB?
Its weird isnt it, if youve had it youll know what its like it really felt terrible
I didn't do anything. In fact, I thought it was a duff bottle and just threw it away.
Then I had more for a pressie and it happened again :rolleyes:
I can use all of the other products but not the oil
de do-do-do, de dar-dar-dar0
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