Anyone had an e-mail from BT to go paperless billing?

Nicholas

Hi,

Just had an e-mail from BT telling me they are changing all online customers to paperless billing unless I click on the link to keep receiving a paper bill. No offers of any discounts though. I clicked the link to keep receiving my paper bills.

Hunnymonster

I had that a few weeks back. Like you until there's the enticement of a discount, they can keep sending the paper one to keep the postie in a job.

Interestingly I had a discrepancy between my online & paper bills this month too - only a penny and I suspect it's down to rounding, but so far no word from BT on how it happened nor which figure they'll actually debit from the account (nor which amount is the 'authorised' amount under the direct debit guarantee).

ginger_nuts

They all want you to go for online billing .
you will get the save the enviorment story and you can print your own bill .
We all know its a cost cutting exercise .They cut there cost and you use your paper and ink .

Sofa_Sogood

Nicholas wrote:

Hi,

Just had an e-mail from BT telling me they are changing all online customers to paperless billing unless I click on the link to keep receiving a paper bill. No offers of any discounts though. I clicked the link to keep receiving my paper bills.

Not yet Nicholas ... but even though I've a BT account ...they never acknowledge or send e-mails It's all paper.

mandi

Well folks Bt are at it again!!

Anyone who has registered for their bill online.( but also requested a paper bill).. Will soon recieve an E-mail saying that BT will no longer be sending a paper bill................I wonder why?.. Couldnt be down to the fact they are trying to save money :rolleyes: , and also due to the fact that people wont be able to check their bills properly...


You will now need to call them to reinstate your paper bill, or you can e-mail on ebilling@bt.com..


Greed lot!!!