Paypal woes

Griffsa0

Is anyone else having problems with paypal? They insist that you contact the seller of any faulty goods and try to resolve problems first, but only give you 45 days in which to lodge a complaint. I've just been mucked about by a seller who spent rather a long time sending me a faulty item, agreed to refund it then claimed it never arrived. By the time I'd been through all this my 45 days were up and paypal will not consider helping. And yet you're now virtually forced to pay and accept payment using paypal. Is there anyway I can make them more accountable?

soolin

Not really no, the 45 days should be long enough to have sorted it all out and any seller that starts to push you towards that limit should ring alarm bells.

AS soon as a seller starts mucking you around the best thing is to slam in a full chargeback, then any delay will cost them and not you.

Your only recourse now is if you paid by credit card via paypal to approach them and see if they can help.

jroberts

I've had the same problem. Banks now will not do chargebacks if you used Paypal!!!