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1 year warranty/guarantee on a laptop???

Hi
I purchased an expensive laptop (£999)16 months ago, and the keyboard has packed in.
Can I return the laptop back to the supplier ,explaining that the laptop should last a lot longer than 16 months before it breaks down, is it something to do with statuary rights??
Please help . it will cost around £100 for a new keyboard .
Thanks for your help...

Comments

  • mikepegg
    mikepegg Posts: 23 Forumite
    Part of the Furniture Combo Breaker
    If it is out of warranty will need to contact the supplier (or another means of repair) to get it fixed.
  • sporedude
    sporedude Posts: 1,563 Forumite
    If its out of warranty youl probably have to pay them for a new keyboard
  • CLLC
    CLLC Posts: 1,042 Forumite
    Part of the Furniture Combo Breaker
    Well ,

    the sale of good act says that it must be durable and hard drives should have a good life anyway ,

    Why don't you mention a few quotes of the sales of good act against the retailer , section 14 imperticular (LOOK HERE) , Though , there may be alot of difficulty

    It says that a prduct has to be 'DURABLE' , maybe you can use this against the retailer as it should last longer than a year....

    I hope you get it fixed

    Kindest regards

    CLLC :D
    :dance: I am great , yes I am :dance:
    :rotfl:
    :D If you think I was useful , Thank you, for thanking me :D
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