Help against loss adjustor!

kierancassidy

Hi All,

I recently had a problem with my bathroom, i was appointed an adjustor (cunningham and lindsey) whom told me to get a quote from a builder.
The builder submtted a quote and was told to drop it by £1200 which he did. The loss adjustors agreed to the new quote and work commenced. A few weeks later they sent a letter stating that the payment is in the post and the claim has been cosed. Since then no payment arrived, I caled them and they have said that the original quote was to high and that they refuse to pay, the builder has walked off the job and will not finish job. He has also seeked legal advice and has been told he may have to sue me! How can a company agrre a figure let the job start and then change the figure? Anybody have any ideas as to how I can get this resolved quickly?

agaveworm

If what you say is true - then this is simply a 'breakdown in communication'.

I work with C&L all day long and they are a professional outfit.

Rather than whinge on a website - pick up the phone..........

Quentin

agaveworm wrote: »

I work with C&L all day long and they are a professional outfit.

Not from what we read in the op.

And if you had read it you would have seen the phone has been picked up to no avail!

jeppy

kierancassidy wrote: »

Hi All,

I recently had a problem with my bathroom, i was appointed an adjustor (cunningham and lindsey) whom told me to get a quote from a builder.
The builder submtted a quote and was told to drop it by £1200 which he did. The loss adjustors agreed to the new quote and work commenced. A few weeks later they sent a letter stating that the payment is in the post and the claim has been cosed. Since then no payment arrived, I caled them and they have said that the original quote was to high and that they refuse to pay, the builder has walked off the job and will not finish job. He has also seeked legal advice and has been told he may have to sue me! How can a company agrre a figure let the job start and then change the figure? Anybody have any ideas as to how I can get this resolved quickly?

Speak to your ins broker. If you don't have one speak to the insurance company and advise them of the situation, then follow it up in writing and send a copy to the adjusters too

dacouch

I'm sure this is a duplicate thread with much more detailed answers on it on the other.

P.S First bit of praise on here for C&L for a long time!

agaveworm

Quentin wrote: »

Not from what we read in the op.

And if you had read it you would have seen the phone has been picked up to no avail!

You're right. OP did pick up the phone (once?)...have a biscuit.

My apologies.

agaveworm

dacouch wrote: »

P.S First bit of praise on here for C&L for a long time!

Perhaps they perform better for larger commercial concerns? That's my experience with them...

dacouch

agaveworm wrote: »

Perhaps they perform better for larger commercial concerns? That's my experience with them...

Quite possibly, however they should give a good service to all of their "Customers" regardless of their size