We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Capital One "Forgot" to request my DD
flip01
Posts: 51 Forumite
in Credit cards
This month Cap One did not take my usual monthly payment (minimum payment) from my bank account by direct debit. Money was there, they just did not present a request for it. As a result, I am now over my limit! I await the overlimit charges!
Silence is deafening from Cap One about it.
Anyone else had this problem this month??
Silence is deafening from Cap One about it.
Anyone else had this problem this month??
0
Comments
-
Have you not spoken to them about it? Best done asap to demonstrate good faith. I check my bank balance on a daily basis and if a credit card DD is not drawn, I ring them on the day to find out why and pay by debit card if possible. If they have made a mistake, they should refund any interest and charges and may compensate you for the hassle if you've had any (always worth asking).Silence is deafening from Cap One about it.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards