error when running super antispyware ??

katie1

hi all ,
Ive ran a scan with superantispyware and it finds threats but each time i select quarantine/remove it almost completes doing so then right at the end a box pops up with the tiltle microsoft visual ++ runtime library, under it reads ......run time error
programme c:\ program files \super antispyware\superspyware.exe
R6025 pure virtual function call if i click ok the programme just goes off so i dont know if the things have gone or not .....

ive tried to run programme again to check, same thing happens.ive even uninstalled superspyware and installed it again still doing same thing

any ideas guys ??

aliEnRIK

Not sure

Try this ~
Goto START and WINDOWS UPDATE
CUSTOM and search for all SOFTWARE and HARDWARE related updates. May be a MICROSOFT VISUAL update available

aliEnRIK

Failing that ~ try to reinstall it

http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en

katie1

aliEnRIK wrote: »

Not sure

Try this ~
Goto START and WINDOWS UPDATE
CUSTOM and search for all SOFTWARE and HARDWARE related updates. May be a MICROSOFT VISUAL update available

all upto date , if i reinstall with the link you just gave do i have to uninstall first .....if yes how ??

aliEnRIK

Just try installing over the top

katie1

i install a newer version going to run superantuspyware now see if it done the trick ..............back soon to let you know lol

thankyou so much AGAIN for your help x

katie1

not worked same message came up :mad: :mad:

Reluctant_spender

Have a look at the superantispyware forums - http://forums.superantispyware.com/

katie1

Reluctant_spender wrote: »

Have a look at the superantispyware forums - http://forums.superantispyware.com/

Thank you didn't know there was a forum ,ive asked on there now up to now no reply but im hopefull....

Reluctant_spender

The developer replies to that site so fingers crossed.

katie1

ive mended it when i downloaded a undate from the link aliEnRIk put up i didnt see something go on my desktop ive just clicked it to see what it was and there was a repair option pressed that ran a complete scan and it dont it ok ......so once again thankyou aliEnRIK ........ also thakyou to Reluctant -spender cos i know know of a forum i didnt know existed .....cheers:beer: