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Bank wont help

hi im looking at recaliming my charges from a natwest card that i no longer have.

I have found all the letter templates ect but i have nothing with the credit card number on.
i have visited my bank but they say that now the account is settled and closed they no longer have the CC details. Is there anyway to find out the CC number?

If i cant get this number then i cant make a claim, i think the bank are well aware of this hench there lack of help
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