ERROR 500 problem

rookums

Hi I cannot access the forums for the last 3 days - I have never had any problems before. I have tried every forum but keep getting the same error code. I think this is local to my computer because if I put my work laptop onto my broadband connection, there is no problems in accessing the sites (other than me getting the sack as we are not supposed to do this - but I had to check!!!).
This is driving me nuts as I cannot fix it (not very computer literate at the best of times. If anyone can help, I would be very grateful. I am now getting withdrawal symptoms as this is the only site I frequently use.
Please help.


An error occurred at "http://forums.moneysavingexpert.com/foru..."
Error 500 - The website cannot display the page. Most likely cause:

• The website is under maintenance.
• The website has a programming error.

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Suggested Links for http://forums.moneysavingexpert.com/foru...

• forums
• moneysavingexpert
• forumdisplay

aliEnRIK

Try removing the 'cookies' (Stored information relating to different sites)
Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
http://www.filehippo.com/download_ccleaner/
Run the top 2 scans (Backup the registry when it asks)

rookums

Hi

Thanks for replying to me - I tried as you suggested but it still does not work. I am back resorting to the work computer which is logging into the forums with no problems so it is doubly frustrating.
Any other suggestions before I chuck my computer out of the window...................................

aliEnRIK

Try using FIREFOX in place of internet explorer


Download FIREFOX
http://www.mozilla-europe.org/en/firefox/

(You will also need the other addons like FLASH etc)
http://www.google.com/tools/firefox/toolbar/FT5/intl/en-GB/index.html
https://addons.mozilla.org/en-US/firefox/browse/type:7

rookums

Thank you - I downloaded all the things you suggested - clicked on through modzilla and bingo - it has worked - don't ask me why but I am absolutely delighted.
I thought I was going to have to buy a new computer and nearly bought one of those reg cure things from the USA to try it for $37.
I am absolutely delighted - thank you so much for taking the time to read my thread and suggest some solutions.
I can't stop grinning

Jacquie

maybe now I can get back to my comping and hopefully win something.

aliEnRIK

Glad your sorted

ooooo ~ by the way
Id REALLY suggest against ever using a dodgy reg cleaner