Asda Home Shopping Overcharged

paulo1888

Hi
I ordered my Asda Home Shopping last week. See below

Asda Shopping List
ASDA Australian cabernet shiraz 75CL2..........................£7.26
ASDA Australian merlot red 75CL2.................................£7.26
Golden Wonder cheese and onion - 6x23g2.....................£2.10
Golden Wonder ready salted - 6pk2...............................£2.04
ASDA cooking sauce rogan josh 570g2...........................£1.96
ASDA Marrowfat peas 550g12......................................£4.56
Baxters Trad Potato and leek soup 425g2.......................£1.76
Baxters Trad chicken broth soup 415g2.........................£1.76
Baxters Trad scotch broth soup 425g2..........................£1.76
Baxters favourite soup noodle 415g2.............................£1.76
ASDA reduced fat mayonnaise 500ml2...........................£1.92
Bold Laundry tablets - apple - 24pk2.............................£5.84
ASDA Kitchen towel white 2roll2...................................£1.80
ASDA Shades toilet tissue white 24roll1.........................£8.34

Sub Total £50.12 Multisave Discounts £-4.18 eVoucher Discounts £-3.50 Total Delivery £3.50 Order Adjustments £0.00 Total £45.94

Asda Delivery Note
ASDA Australian cabernet shiraz 75CL2............................£7.26
ASDA Australian merlot red 75CL2...................................£7.26
Golden Wonder cheese and onion - 6x23g2.......................£2.10
Golden Wonder ready salted - 6pk2.................................£2.04
ASDA cooking sauce rogan josh 570g2.............................£1.96
ASDA Marrowfat peas 550g12........................................£4.56
Baxters Trad Potato and leek soup 425g2.........................£1.76
Baxters Trad chicken broth soup 415g2............................£1.76
Baxters Trad scotch broth soup 425g2.............................£1.76
Baxters favourite soup noodle 415g2...............................£1.76
ASDA reduced fat mayonnaise 500ml2..............................£1.92
Bold Laundry tablets - apple - 24pk2...............................£5.84
ASDA Kitchen towel white 2roll2.....................................£1.80
ASDA Shades toilet tissue white 24roll1...........................£8.34

Sub Total £50.65 Multisave Discounts £-4.18 eVoucher Discounts £-3.50 Total Delivery £3.50 Order Adjustments £0.00 Total £46.47


Every single figure is the exact same, yet there is a difference of 0.53p
The Sub Total on the Asda Delivery Note is WRONG.
This same thing happened last year. Asda refunded the money but were at a loss to explain why it happened.
Has anyone any ideas

Many Thanks

cozza

I make the total £46.62 so some thing not right phone them up as i would

paulo1888

definately adds up to £45.94

elaina79

I had the opposite, last week my shopping online came to £82 odds but the amount on the delivery note was £78 odds and thats what came out of my bank. I definately got everything I ordered and there were no substitutions either.

Noctu

No idea, but last year I had a £35/£40 shop come out as £80-odd!

The driver and I went through the numbers together and she was at a loss to explain it also. Phoned them up and they refunded without hassle. No idea how it happened though... and it hasn't happened again since.

Nikkisun

The first figure (from the shopping list) of £50.12 is definitely the correct sub-total and the end figure (after discounts & delivery) should be £45.94 so they have overcharged you but as to how it's happened is a mystery!

poet123

Noctu wrote: »

No idea, but last year I had a £35/£40 shop come out as £80-odd!

The driver and I went through the numbers together and she was at a loss to explain it also. Phoned them up and they refunded without hassle. No idea how it happened though... and it hasn't happened again since.

That happened tome once too,a£95 shop charged at £140!! they refunded immeditaly though.