TSB online banking suspended

Gers

Dagobert wrote:

Thanks for confirming this. It could not possibly the case or they would be reactivating hundereds of accounts every day!

I think it is more likely that their software tries to detect a transaction pattern and flags up anything that doesn't fit with it.

I too logon to my LloydsTSB account from various PCs (home, laptop 1, laptop 2, work PC, mothers' PC, friends' PC etc) and never had a problem. Seems someone told you a little porkie!

Dagobert

melancholly wrote:

maybe they have gone into security over-drive because of the major security risk, and have taken a temporary precaution of blocking logins from new IPs?

The advisor read out the event log to me but I think she was just guessing as to what might have caused the deactivation.

Bank of Scotland / Halifax deactivate accounts after 3 successive unsuccessful login attempts, quite rightly so as that might be an attempt to hack into the account.

However, that was not the case with my TSB account.

melancholly wrote:

hopefully you didn't have to wait for a letter with new security details to get back in?!

No, it was simply re-activated.