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Update on Auctiva virus warning
TurkishDelight
Posts: 7,739 Forumite
Posted here for those who have opted out of emails. 
SUBJECT: UPDATE - Information regarding Auctivas Site Warning
February 24, 2009
5:30 PM PST
After notable efforts by our IT and Development teams, as well as assistance from eBay, we were able to bring Auctiva.com back online as of 5 am, PST. Our site is safe to navigate, as verified by Google.
We identified the root issue of the malware and we're moving forward with the necessary protection to prevent this from happening again.
We are on a more segregated network with increased security and are performing on-going virus scans. Additionally, eBay is currently running a vulnerability scan to ensure the integrity of our database. There are still a few minor issues with the live site that we are resolving. These are no longer related to the malware, but rather issues in bringing the site back up on new servers. Our Release Engineering team is working with IT to get things back to complete.
What happened?
The virus malware was injected via a third third-party plug-in. Once in the file directory, the virus malware executed malicious script that gained access to files. Once access was gained, the perpetrators used that access to place low-level malicious script into files that were distributed to some of our users.
What can you do now?
Sincerely,
Kevin Kinell
VP, Engineering
This email has been sent to you as a courtesy by Auctiva.
Set email preferences on Auctiva.
360 E 6th St., Chico, CA 95928
SUBJECT: UPDATE - Information regarding Auctivas Site Warning
February 24, 2009
5:30 PM PST
After notable efforts by our IT and Development teams, as well as assistance from eBay, we were able to bring Auctiva.com back online as of 5 am, PST. Our site is safe to navigate, as verified by Google.
We identified the root issue of the malware and we're moving forward with the necessary protection to prevent this from happening again.
We are on a more segregated network with increased security and are performing on-going virus scans. Additionally, eBay is currently running a vulnerability scan to ensure the integrity of our database. There are still a few minor issues with the live site that we are resolving. These are no longer related to the malware, but rather issues in bringing the site back up on new servers. Our Release Engineering team is working with IT to get things back to complete.
What happened?
The virus malware was injected via a third third-party plug-in. Once in the file directory, the virus malware executed malicious script that gained access to files. Once access was gained, the perpetrators used that access to place low-level malicious script into files that were distributed to some of our users.
What can you do now?
- As a matter of good practice everyone should be regularly scanning their computer with antivirus software. If you already have antivirus software then you should check to be sure you have the latest virus definitions update for the software and run routine scans of your computer.
- If you don't already have antivirus software eBay recommended that users try Microsoft's OneCare antivirus scanner for home users. http://onecare.live.com/standa.../install/install.htm.
- If you are using a Windows machine, make sure you are updated with all the current Microsoft updates and patches.
Sincerely,
Kevin Kinell
VP, Engineering
This email has been sent to you as a courtesy by Auctiva.
Set email preferences on Auctiva.
360 E 6th St., Chico, CA 95928
This is my opinion. There are many others like it but this is mine
:kisses2: Fiancee of the "lovely" DaveAshton :kisses2:
I am a professional ebay seller. I work hard at my job, I love my job, if you think it's silly that's your problem not mine. 
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