MP3 Creative Zen Mosaic Broken

kazmc

Hi there
I bought my little girl a Creative Zen Mosaic MP3 for her birthday in November and I recently charged it and it wont switch back on???
I am hopeless at anything technical and assume I'm charging it correctly? I am connecting it to the computer with the adaptor cable they provided, the same one that you use to download the songs onto it? That is how you charge it isn't it??
I have a very unhappy 7 year old on my hands at the moment :eek:
Can anyone help please?
Many thanks
Karen

Reggie_Rebel

You do have the PC switched on when charging it?

kazmc

Reggie_Rebel wrote: »

You do have the PC switched on when charging it?

Yes, thats one thing I do know I need to do. but thanks for thinking of that and posting :T
Any other suggestions?? anyone...... please.......

Dreamnine

It should have a reset button, a tiny hole that is pin size which you need to depress for a few seconds. It sounds like it has just crashed and this should start it again. You may lose some of the files, though.

bluboy

From the manual -

How do I reset my player?
If your player stops responding, gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole. You can also use the tip of your earphone plug to reset the player.

kazmc

Ahh, thanks for that Dreamnine and Bluboy, I'll try that when I get home from work and let you know if it worked.
Thanks so much everyone :A
Karen

kazmc

Thanks everyone, now working ok :T :T :T :T :T :T