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Fridge Freezer Breakdown

Help!

I bought a BRANDT fridge freezer (frost free) from Comet 22 months ago. At the weekend the freezer defrosted. I have thrown all the food out and put water into ice cube trays to see if it was working. After 4 hours nothing. However overnight the top two drawers of the freezer there were ice cubes but the bottom tray was still water. Bottom drawer has now frozen approx 18 hours after putting the water in.

Is the freezer safe to use?

Does anyone know how freezer work?
I thought you would get ice cubes after 3-4 hours.

Comet will not help as I only had a 12 month guarantee, and BRANDT helpline number does not work.

Does anyone have a number for them?
This discussion has been closed.
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