ASDA home deliveries - bagless!

socks_uk

The ASDA I deliver for has now started 'bagless' deliveries and it is creating complaints from customers. Where I used to be able to take the shopping from the van to the customer's doorstep and place it in their hallway, enabling them to easily close the door after they have signed.

Now I have to take all the boxes on my barrow - not a problem unless there is a tight squeeze next to a car or if there are steps or gravel drive - and then either let the customer take the boxes one by one through to the kitchen to unpack or watch them while they take everything out of the boxes and pile it all up in the hallway or all the way up the steps of their stairs! I can't imagine how much of a customer's shopping will be ruined if it is raining when we deliver.

I know there is a BIG problem with excessive carrier bags and supermarkets are stopping carrier bags at the checkouts but I don't think this is the answer. Does anyone know why carrier bage can't be made to be biodegradeable? I pay over £1 for biodegradeable bags on a roll to put potato peelings etc. from the kitchen to put on the compost bin.

Ignore me... I'm having a whinge!!

superstylin

Are Asda like Tesco, and give the customer a choice of bagged or bagless? I used to get bagless but the delivery drivers got impatient and just ended up leaving the plastic crates instead.

liam8282

Wouldn't it be easier to just leave the crates as mentioned above?

They could use a deposit and return system, or for regular customers they could just swap the crates when they get a new delivery.

Then again, there would be the problem of having all those crates lying around in your house.

socks_uk

superstylin wrote: »

Are Asda like Tesco, and give the customer a choice of bagged or bagless? I used to get bagless but the delivery drivers got impatient and just ended up leaving the plastic crates instead.

No, no choice. The first I knew about it was when I started work Monday evening when I was told that supermarkets are going to be 'charged/fined' for the quantities used. There are no carrier bags at the checkouts... just re-usable bags for sale.

superstylin

I've currently got 10 tesco plastic crates in my lounge. I moved recently and they've come in really handy! Tesco don't use any deposit scheme though, the driver tells me he'll pick them up next time - but I've not had the same driver in all the months I've used them.

DCFC79

liam8282 wrote: »

Wouldn't it be easier to just leave the crates as mentioned above?

They could use a deposit and return system, or for regular customers they could just swap the crates when they get a new delivery.

Then again, there would be the problem of having all those crates lying around in your house.

or they could drop the shopping off then return to every house to pick up the crates but then it would be asking for the customer to stay in theyre house to wait for the crates to be picked up which wont work as the customer could have to go to work or pop out

DCFC79

socks_uk wrote: »

No, no choice. The first I knew about it was when I started work Monday evening when I was told that supermarkets are going to be 'charged/fined' for the quantities used. There are no carrier bags at the checkouts... just re-usable bags for sale.

lol well we have bags where i work, they're on display on all the checkouts

newlywed

Oh great, if Sainsbugs starts that, it will be one MORE reason for the delivery drivers to moan at the fact that there are quite a few steps up to our building :rolleyes:

I gave up getting deliveries because the only person who didn't moan was the one female driver and apparently I couldn't specifically request she did my delivery :rolleyes:

Claw_back_money

I used to shop at Tesco.com and loved the bagless delivery. I used to have an absolutely fab driver, who was patient, and I would carry the goods through to the kitchen and sort as I went... ie, unload the chilled goods next to the fridge etc. I could also see at a glance if anything was leaking/wrong and give it straight back.
I once had a 'grumpy' driver who started putting random products all over the front porch which was a real pain - took me ages to pick them up, they got dirty, and if that had been the case regularly I would not have carried on.

I can see why delivery drivers wouldn't like it, unless they were given extra time for deliveries (ha ha) as it does take longer to unload.

Incidentally I stopped shopping at Mr T because of prices and 2 v bad experiences with customer services (who were appalling).
I love the Asda policy on replacements, but find myself with Sainsbury deliveries mostly now.

Cheers
Cbm

mannews

How about signing upto a scheme where you have your shopping delivered using bags for life and when your shopping comes you swap the empty ones you had on your previous delivery and keep the ones you have jsut had delivered. It might also make the packers use less bags as I find they are not frugal with them at all I have had one item in a couple of bags sometimes.

Enterprise_1701C

Tesco's do (or at least did) biodegradable bags. I know it works because we accidentally used one to store some Christmas decorations in the attic after the one before last. Got them down last year and the bag was falling apart!

Call me cynical, but I am convinced that all this fuss about carrier bags is more of a cost cutting exercise than a green one.