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atol would nt pay out on xl hol and credit card looking into it. what do i do next
ceriedwards_2
Posts: 1 Newbie
hi. plesae can anyone help. my family booked holiday with xl and atol got back to us saying they are not going to pay us back,but we did pay extra £1 each for insurance. they said they would refund the £1 but not holiday and for us to go back to credit card company and get refund. its been nearly a month now and phoned credit card for the claim is going and they said they are looking into it still. does,nt sound good. but i thought that we where covered by creit card on anything we pay.
:eek:
:eek:
0
Comments
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Have a read of this and see where your case falls.
http://www.financial-ombudsman.org.uk/publications/ombudsman-news/31/creditcards-31.htm0
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