sent my letter off today abby

daz378

my balance isabout 1550 , i am paying 54 pound a month. told them its not appropriate because of pre existing medical conditions. 5 years blood pressure tabs and from jan diabetes , i also work as carer for council soi get paid on sick anyway and thirdly it is an attrocious product . how can you treat customers this way , i am expecting reimbursement. do you think i will get anywhere? yesterday i went to the money roadshow at the trafford centre machester, and they said i dont need insurance because if total debts under 15 k , you can go to a local cab office and simple bankruptcy for 90 pound done in 1\2 hour. i am managing my debts ok so wont need to do it , but its nice to know

di3004

daz378 wrote: »

my balance isabout 1550 , i am paying 54 pound a month. told them its not appropriate because of pre existing medical conditions. 5 years blood pressure tabs and from jan diabetes , i also work as carer for council soi get paid on sick anyway and thirdly it is an attrocious product . how can you treat customers this way , i am expecting reimbursement. do you think i will get anywhere? yesterday i went to the money roadshow at the trafford centre machester, and they said i dont need insurance because if total debts under 15 k , you can go to a local cab office and simple bankruptcy for 90 pound done in 1\2 hour. i am managing my debts ok so wont need to do it , but its nice to know

Hi Daz

Good luck with this and it seems you may stand a chance here, if this is your first letter and you receive a fob off letter response from them, get writing another letter to them to ask them to reconsider or you will take further action.

I would keep on at them, until you've exhausted the complaints procedure with the company, they should let you know if its the final response and how to take this further such as the financial ombudsman service.

Let us know the outcome of this and we shall take it from there, hopefully it will be a good response you receive, fingers crossed.;)

daz378

thanks yes will keep you all posted