We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
We're aware that dates on the Forum are not currently showing correctly. Please bear with us while we get this fixed, and see Site feedback for updates.

Software update problem with Motorola

Perhaps a bit of a longshot but wondered if any of you good people out there can help.
My daughter has updated the software on her Motorola L7 and now it is locked to the original network from when the phone was purchased. Months after the phone was purchased it was officially unlocked from the original network to allow use with a different sim.
Does anyone have any ideas how to unlock the phone from a network when the owner no longer has a sim for that network.
Does this make any sense - I do hope so. At the moment the phone is pretty well useless.

Comments

  • leboof
    leboof Posts: 320 Forumite
    My understanding is you can unlock a phone without a SIM regardless of network. If you took it to a business to do it the first time, you should be able to get it done again. Cost you twice of course in the end.
    :think: Can anyone explain to me how to put a signature here? :think:
  • We didn't take it to a business for the unlocking it was done free by the network provider. If we find the original unlock code do you think the same code is OK to use again?
  • leboof
    leboof Posts: 320 Forumite
    jollyme wrote: »
    We didn't take it to a business for the unlocking it was done free by the network provider. If we find the original unlock code do you think the same code is OK to use again?

    Sorry, I'm not sure... anyone else know?
    :think: Can anyone explain to me how to put a signature here? :think:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.4K Banking & Borrowing
  • 252.1K Reduce Debt & Boost Income
  • 452.4K Spending & Discounts
  • 241K Work, Benefits & Business
  • 617.4K Mortgages, Homes & Bills
  • 175.7K Life & Family
  • 254.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.