Welcome Finance giving me the run around - i think!

Starbug

Hello,

I have been persuing Welcome Finance for a miss-sold PPI policy. It clearly was miss-sold because i can still remember the conversation today and me wondering how the hell they had added another £70 on top of the monthly repayment and when queried told i wouldnt receive the loan without it (just for anyone who dares say "not another one"), anyway.

I have been through the standard letters with them and have now got to the point where they are refering me to another company, Netcars Ltd. I vaugely remember looking at their website and going through an online form back in 2005 when i took it out at which point i am pretty certain there involvement ended because they sent me over to Welcome Finance and from then on it was them all the way.

Am i right in thinking that even if Netcars did forward my details on the hpi/agreement/ppi was all in Welcomes name and this is just another attempt to fob me off? In which case i need to send them a letter stating last letter before action (FOS)?

Bit of help please!

Thanks

masmit

Starbug wrote: »

Hello,

I have been persuing Welcome Finance for a miss-sold PPI policy. It clearly was miss-sold because i can still remember the conversation today and me wondering how the hell they had added another £70 on top of the monthly repayment and when queried told i wouldnt receive the loan without it (just for anyone who dares say "not another one"), anyway.

I have been through the standard letters with them and have now got to the point where they are refering me to another company, Netcars Ltd. I vaugely remember looking at their website and going through an online form back in 2005 when i took it out at which point i am pretty certain there involvement ended because they sent me over to Welcome Finance and from then on it was them all the way.

Am i right in thinking that even if Netcars did forward my details on the hpi/agreement/ppi was all in Welcomes name and this is just another attempt to fob me off? In which case i need to send them a letter stating last letter before action (FOS)?

Bit of help please!

Thanks

hi, starbug,
its welcome you need to chase send the LBA to them good luck.

Starbug

Thanks for the reply.

Do you know where i can find a correctly worded letter? or what i should include if i write my own?

Thanks

masmit

Starbug wrote: »

Thanks for the reply.

Do you know where i can find a correctly worded letter? or what i should include if i write my own?

Thanks

for the best advise starbug pm incipience, you will get the advise you need.

Starbug

Thanks again for the reply.

I just wrote out a letter basically stating that i was very disapointed that they have ignored my claim and that this letter should now be marked as final letter before action and that they have 14 days to make a suitable offer or i shall be forwarding all details onto the FOS.

Watch this space!

Star.