BISSELL flip-ease £9.95 inc p&p

Picklepie_2

maemaesmummy wrote: »

weird, I ordered Thursday and it came monday... another poster ordered Friday and delivered Monday..

wonder how they are allocating stock then?

Must be like SB44 says, because I've ordered a Quickwash (reconditioned) with mine, so they must be waiting for one to come in so they can dispatch my two together. I guess if you've just ordered just the Flipease, you might be ok, because from what you are saying they are sending them out pretty quickly.

carljcj

yes also got mine today ordered on Friday ...looks very good so far

outrageous_monkey

WOW!! I ordered yesterday morning (over the phone) and its just been delivered!!

Loads of accesories. 2 big bottles of hardwood floor cleaner. 4 microfibre mop head and 2 filters. A red brush attachement and bits of 'fix it' type things.

Best read the instruction book and get cracking now

Thanks OP:j

hunter89

outrageous_monkey wrote: »

WOW!! I ordered yesterday morning (over the phone) and its just been delivered!!

Loads of accesories. 2 big bottles of hardwood floor cleaner. 4 microfibre mop head and 2 filters. A red brush attachement and bits of 'fix it' type things.

Best read the instruction book and get cracking now

Thanks OP:j

I Orderd Over a week ago and there said just today that there are still awaiting stock lol dunno how there work

outrageous_monkey

hunter89 wrote: »

I Orderd Over a week ago and there said just today that there are still awaiting stock lol dunno how there work

Give them a ring, I found them very helpful over the phone.

Just to say, mine isn't the re-chargable one Its a proper lecky one. It also has a reconditioned sticker on it. Good suction on the hoover, it dragged those dustballs from under the sofa:o . Going to get started with the mopping now.

jumpingjackd

Ordered two on the 27th and just phoned. They are waiting for stock but not sure when it will arrive, hopefully in a few days. She said they will contact me by email.

outrageous_monkey

Ok, so the more I thought about this today, the more I realised that I could have the wrong one. After a look on the Bissell website they have sent me the Flip-It. Checked my bank and I have been charged for the Flip-It too.

I phoned Bissell who were aware of this and the money had all ready been put in a transfer back into my bank account. The Flip Ease is at a distribution centre ready to be sent out so could I send the Flip-It back...

Quick call to consumer rights and legally I have to send the product back but at no cost to myself. Damn!! Gutted cos the Flip-It is fantastic. Another call off Bissell to discuss the courier coming to collect it and I asked if I could keep it at a small charge because I knew I would be disappointed with the Flip Ease now.... so after a chat with the manager, I get to keep the Flit-It for a small sum. The transfer money has allready left their bank account so should show in my bank account very soon.

So bare in mind, if they send you the higher model, phone them and barter with them. Their customer service has been very good. :T

hmc

outrageous_monkey wrote: »

Ok, so the more I thought about this today, the more I realised that I could have the wrong one. After a look on the Bissell website they have sent me the Flip-It. Checked my bank and I have been charged for the Flip-It too.

I phoned Bissell who were aware of this and the money had all ready been put in a transfer back into my bank account. The Flip Ease is at a distribution centre ready to be sent out so could I send the Flip-It back...

Quick call to consumer rights and legally I have to send the product back but at no cost to myself. Damn!! Gutted cos the Flip-It is fantastic. Another call off Bissell to discuss the courier coming to collect it and I asked if I could keep it at a small charge because I knew I would be disappointed with the Flip Ease now.... so after a chat with the manager, I get to keep the Flit-It for a small sum. The transfer money has allready left their bank account so should show in my bank account very soon.

So bare in mind, if they send you the higher model, phone them and barter with them. Their customer service has been very good. :T

so if you hadnt rung them would you hve had a better flip for free??

outrageous_monkey

hmc wrote: »

so if you hadnt rung them would you hve had a better flip for free??

nope, they had all ready recognised their mistake and they had transfered the overpayment into my bank account (yesterday) and the Flip and Ease was waiting to be dispatched..... the would have phoned me at some point to arrange a courier to come and collect the Flip-It.

the_devil_made_me_do_it

Oh dear I'm so tempted.