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Rock N Goth Shop
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darkshadow87
Posts: 3 Newbie
Rock N Goth Shop http://www.rockngothshop.com
Ordered a backpack costing £49.99 and received it in about 7-10 days. I contacted them by e-mail [EMAIL="eu-sales@rockngothshop.com"]eu-sales@rockngothshop.com[/EMAIL]) them to find out how to return it under the 7 day cooling off period as it was too small for what I wanted.
Both emails were ignored so I tried phoning them, all attempts at calling them left me waiting on hold or getting an answering machine. I left a message but no one returned my call.
Worried that it would be too late, I sent the item with a note saying that I wish to return the enclosed item to the contact address listed on the website. The item was posted by special delivery on 03/02/2009 and it still has not been received by the company. At least I will be able to ebay it when it is returned to me so I can recover some of what I paid for it. The address on their website is Rock N Goth Shop (Europe / GB),
20 Fisherfield,
Norden,
Rochdale,
Lancashire, OL12 7QS
ENGLAND
Stay away from them as it seems that once they have your money, they don't like doing refunds.
Ordered a backpack costing £49.99 and received it in about 7-10 days. I contacted them by e-mail [EMAIL="eu-sales@rockngothshop.com"]eu-sales@rockngothshop.com[/EMAIL]) them to find out how to return it under the 7 day cooling off period as it was too small for what I wanted.
Both emails were ignored so I tried phoning them, all attempts at calling them left me waiting on hold or getting an answering machine. I left a message but no one returned my call.
Worried that it would be too late, I sent the item with a note saying that I wish to return the enclosed item to the contact address listed on the website. The item was posted by special delivery on 03/02/2009 and it still has not been received by the company. At least I will be able to ebay it when it is returned to me so I can recover some of what I paid for it. The address on their website is Rock N Goth Shop (Europe / GB),
20 Fisherfield,
Norden,
Rochdale,
Lancashire, OL12 7QS
ENGLAND
Stay away from them as it seems that once they have your money, they don't like doing refunds.
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