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Npower to refund 200,000 customers!

Plushchris
Plushchris Posts: 3,592 Forumite
Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    So an average of £6 each to just 200,000 customers affected.

    Not the average of £30 to it's 2 million gas customers that was first alleged.

    Those affected who are still an nPower customer will receive a credit on their next bill. (Any affected ex-customers will be sent a refund)
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    There is a very long thread on this; the conclusion there is that it is a whitewash by ofgem.

    Direct Debacle who is the 'main man' on that thread won £1300 damages from NPower and loads more got lesser sums and there are further claims in the pipeline.
This discussion has been closed.
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